Narrow by

Find a Workshop near you:


Five Business Writing Mistakes to Avoid

June 13, 2019,

In today’s competitive business environment, clear and concise writing is a must for financial success. Here are some simple steps to be a clearer communicator.


8 Options When Your Clients Refuse to Pay You

June 13, 2019,

A client hasn't paid an outstanding invoice, even after you've sent reminder after reminder. What can you do? Here are 8 options when clients refuse to pay you.


Are You Doing Customer-First Marketing?

May 29, 2019,

Instead of telling the customer what’s so great about your product or service, learn how to effectively explain what’s in it for them.


How to Get Your Freelance Business Taken Seriously

May 15, 2019,

Some prospective customers have had negative experiences with independent contractors. Here are 5 tips for turning wary prospects into long-time customers.


How Do Different Generations Act on Social Media?

May 9, 2019,

In order to successfully target your social media, you have to know where they are and what they’re doing. So, how do people of different ages use social media?


How to Get Better at Customer Retention

April 29, 2019,

The key to real growth is not so much getting new customers, but getting more sales, bigger sales and long-term loyalty from the customers you already have.


How Are Your Customer TouchPoints?

April 9, 2019,

This customer touchpoint tool helps you improve the way you “touch” a customer or potential customer during the entire lifecycle with your business.


What Do Customers Want from Local Businesses?

March 21, 2019,

Customers trust and use local businesses, and even prefer them to national chains. Learn how to leverage your local advantage.