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Infographic

Infographic: Happy Customers—A Win for Small Business!

Article Language: English

By the year 2020, customer service will overtake price and product as the key differentiator between brands. And 80% say that small businesses provide better service than larger... Read more

Checklist

Employee Recordkeeping Checklist

Article Language: English

The U.S. Department of Labor requires you to keep records of the following information about each employee as long as he or she works for you. Download this checklist to help you... Read more

Recorded Webinar

Lean Business Planning for Better Management

Event Language: English
September 19, 2017, 1:00pm EDT

Discover the simplicity and ease of lean business planning, powerful approach to planning for any business—existing, startup or in the planning stage. Read more

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Video

How to Turn Around Employee Turnover

Article Language: English

In this video, you’ll see when you shouldn’t consider turnover to be an acceptable cost of doing business, and you’ll learn how to help improve employee loyalty. Read more

Recorded Webinar

Build an Authentic Brand to Increase Your Bottom Line

Event Language: English
September 7, 2017, 1:00pm EDT

Learn about branding trends, such as how messaging and your brand’s story will impact your bottom line, how to make sure your brand and culture build revenue. Read more

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Recorded Webinar

The Hidden Benefits of Going Green

Event Language: English
August 31, 2017, 1:00pm EDT

Learn tips for retailers who want to advance their sustainability efforts and how to appeal to increasingly socially and environmentally conscious customers. Read more

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Infographic

Protecting Your Business from Fraud

Article Language: English

Learn how to protect your small business from credit card fraud in this infographic. Read more

Recorded Webinar

Creating an Effective Business Workflow

Event Language: English
August 24, 2017, 2:00pm EDT

Learn how to evaluate and create an effective workflow, including the identification of pain points, bottlenecks, and redundancies in your current strategy. Read more

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Recorded Webinar

Essential Elements of Every Small Business Website

Event Language: English
August 17, 2017, 1:00pm EDT

Your website is the hub of your entire online presence, and it must function as a marketing asset. In this webinar, participants will learn how to draw visitors in with a... Read more

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Blog

11 Tips for Handling Late-Paying Customers

Article Language: English
August 16, 2017

For small businesses, one late-paying customer could mean the difference between success and failure. Not only are late payments a big problem for small business, but the problem is getting worse.

Recorded Webinar

Add More Revenue Streams to Your Service-Based Business

Event Language: English
August 16, 2017, 1:00pm EDT

In this session, John Corcoran, creator of Smart Business Revolution, teaches how to “scale up,” including how to get off the “time for dollar” roller coaster. Read more

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Infographic

Infographic: Online Collaboration Tools for Your Small Business

Article Language: English

Our latest infographic examines who’s using online collaboration tools, which tools and how they help small businesses. Read more

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