In addition to the handouts provided on this web site, the Greater Knoxville SCORE office at 530 South Gay Street, Suite 224, has the following resource materials: 

These are available in our office, but we are unable to provide copies:

– Handbook for Employers, from the Tennessee Department of Employment Security. This Handbook was designed to help employers understand the unemployment insurance system, to help make compliance with the unemployment insurance laws as simple as possible and to help the employer benefit from the unemployment insurance system. They have both a toll free telephone 1-800-344-8337 and a web site:

-Tennessee Taxes, from the Tennessee Department of Revenue. This booklet is designed to familiarize business owners and practitioners with the major state taxes. It provides an overview of the Tennessee Department of Revenue, the Tennessee Local Business Tax, the Tennessee Sales and Use Taxes, The Tennessee Corporate Franchise and Excise Taxes and the Tennessee Income Tax. Their in-state toll free telephone is 1-800-342-1003.

-Small Business Sourcebook by Yolanda (????). This large two volume book contains for many, many industries: a list of articles/books on how to start up a business; industry associations; trade shows; franchise information available; and trade periodicals. A valuable resource if the industry you have selected is listed.

The following are available for distribution. Some have a limited supply:

IRS publications:
Tax Guide for Small Business, Publication 334. For individuals using Schedule C or C-EZ. This publication provides general information about the federal tax laws that apply to sole proprietors and statutory employees. Business Use of Your Home, Publication 587. For individuals who use a specific area of their only for their business. Travel, Entertainment, Gift, and Car Expenses, Publication 463. Explains what ordinary and necessary business-related expenses are deductible, how to report them on your return, what records you need to prove your expenses and how to treat any expense reimbursements you may receive. Business Tax Kit. Contains Federal business tax forms and publications that may be used to prepare business tax returns. Includes Form SS-4, Application for Employer Identification Number. Starting a Business and Keeping Records, Publication 583. Provides basic federal tax information for people starting a business, information on keeping records and illustrates a recordkeeping system. Recordkeeping for Individuals, Publication 552. Discusses why you should keep records, what kinds of records you should keep, and how long to keep them Circular E, Employer’s Tax Guide, Publication 16. Includes Wage Witholding and Advance Earned Income Credit Payment Tables and important dates.

The Small business Resource Guide. This is a CD and contains what you need to know about taxes and other topics. Independent Contractor or Employee, Publication 1779. Defines for federal tax purposes worker classification which affects how you pay your federal income tax, social security and Medicare taxes, and how you file your tax return. To order forms, instructions and publications the IRS 800 number is 1-800-829-3676. The IRS web site is

SBA handouts:

SBA 2001 Edition Tennessee Small Business Resource Guide. Provides information on financing, loan applications, government regulations and licensing. Also contains information of choosing a business structures and writing a business plan. 

The Facts About ... Starting a Small Business. Asks many basic questions, suggests research resources, indicates what a business plan should cover and legal requirements.

The Very Small Business Set-Aside Program for Federal Contracts. Explains how this program designed for businesses with fewer than 15 employees and less than $1million in average annual receipts works. The program was created to ensure that small businesses get their fair share of government contracts and subcontracts.

8 (a) Applications. This SBA certification program offers a broad scope of assistance to socially and economically disadvantage firms. 

The SBA has a 24 hour toll free telephone 1-800-697-4636 and a web site The Tennessee SBA telephone number is (615) 736-5881 and their web site is 

City of Knoxville and Knox County

Your Business Taxes. Provides information on the business license. The revenue office telephone number is (865) 215-2083. 

Equal Business Opportunity Program. Explains the program components designed to increase the economic base of the community by nurturing and expanding small business inclusive of minority and women-owned firms. For more information telephone (865) 215-3867.

Listing of Commodities. List the commodities purchased by the City of Knoxville by name, commodity code and account number. 

Listing of Current Contracts. Lists the city of Knoxville’s current vendors, purchase order numbers, description of the service being provided and the expiration date of the contract.

A Vendor’s Guide to Doing Business With Knox County. Explains the general terms and bidding procedures, including how they are disseminated, and the basis of award. The listing of open bids can be found at


Starting a Business by the Business and Industry Division of the Lawson McGhee Library. Provides a list of selected reference books of assistance to entrepreneurs and small businesses. Located at 500 West Church Avenue, Knoxville, TN 37902. Their telephone number is(865) 215-8722.

A Guide to Online Purchasing provided the national SCORE association and EqualFootingExplains how to make purchases on the web. 

T.A.P. provided by the Tennessee Department of Economic & Community Development. This program is designed to stimulate and enhance growth and procurement opportunities for small and/or minority-owned telecommunications businesses by offering loan guarantees. Has a form to be completed and mailed or faxed to obtain more information and an application for a loan guarantee.

How to Really Start Your Own Business provided by VISA and the national SCORE association. Is designed to help start-up companies identify and address challenges during the early stages of business. Includes testing your idea, protecting your idea, creating a business plan, choosing a structure, getting a fix on financing and more. PC Register provided by the East Tennessee Computer Society. Provides information of their monthly meetings and groups that address specific computer areas like new users, linux, hardware, web authoring and more. Their web site is

Tennessee Business Review provided by First Tennessee Bank. This quarterly publication has many, many articles of use to small businesses. To subscribe send an email to Lara Babaoglu, Editor at or write to her at First Tennessee, Eighth Floor, 165 Madison Avenue, Memphis, TN 38103 

E-Merging Business provided in partnership by Image Publishing and the national SCORE organization. This 256 page booklet provides small businesses details on the experiences real small business owners have had with the web. 

Buyer-s guide Accounting 2.0 is an article by Victoria Hall-Smith that compares the many accounting software programs available to small business owners.

For sale

Small Business Start Up and Management Guide prepared by the 7 Tennessee SCORE chapters. This 135 page booklet has sections on: you and your business; the business, organization and plan; business help and information; marketing the business; business regulations; key factors for business success; financial business management; special business opportunities; doing business with the government; financing the business; personnel management; computers and the internet for small business; communications and business insurance. It is sold for $20.

How to Write a Business Plan for Your Small Business Using Business Plan Pro, Version 2 created by the Greater Knoxville SCORE Chapter. Instructions on how to complete each screen along with general business advice for most screens is provided. The book including a CD containing Business Plan Pro, Version 2 is sold for $50. (NOTE: Version 4 is available in computer stores.)